Customer Service Representative

Customer Service Representative Position Open at Genesee Energy

Genesee Energy is a family owned and operated fuel distribution company operating in the Puget Sound region since 1929. We are seeking a self-driven task oriented person for the position of Customer Service Representative. Genesee Energy has a proven reputation of excellent customer service that is near 100 years in the making. We are seeking an individual who will help us continue to grow into new and expanding markets. The right person will need to provide an exemplary customer experience in communicating with current customers as well as potential customers.

Job Description:

  • Operate in a fast paced environment while managing large amounts of incoming calls
  • Open and maintain customer accounts
  • Identify and assess customer needs to maximize the customer experience
  • Build sustainable relationships of trust through open and interactive communication
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Schedule deliveries and service appointments


  • 100% company paid medical, dental and vision
  • 401k matching
  • Paid Holidays
  • Sick Leave and Vacation accrual
  • Aflac and Legal Shield offered


Very competitive – DOE


  • Proven customer support experience
  • Strong phone contact handling skills and active listening
  • Mastery of MS Word, Excel, Outlook and CRM systems and practices
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively
  • High school diploma or equivalent; college degree preferred

Pre-Employment Screening:

  • Drug
  • Criminal


3616 S Genesee St., Seattle, WA 98118


Monday through Friday 7AM – 4PM

Customer Service Representative Application
About Us

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“After using two other major suppliers, Genesee is a refreshing change. Half the price and twice the service. I’ll never go back!” -Gerks Ski & Cycle, Brian
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Listen to our latest show on Home Matters. We talk about the history of oil & natural gas, the lower carbon output of bioheat, our friends at Sequential biodiesel, the minimal cost difference, and all about oil and gas leaks. It’s packed with really good info!

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