Help Setting up Online Account Access

Our account online access allows our customers to order fuel, request a service, view transactions and pay bills online 24/7. If you had been paying your bills online prior to October 2016, you will need to refresh your account access and “sign up” again. We made some big changes that allow you to see more of your account activity than before. Below you will find directions on how to gain online access to your account. These directions are for customers that already have an account in our system. If you do not have an account, but would like to be a customer, please contact us so we can get that started for you.

Trouble Shooting Customer Account Online Access

  • Click on the “My Account” green button in the upper right hand corner of our website.
  • If you have an account number with us, click on the “sign up” tab.
  • Use the EXACT spelling of your last name as we have it in our database. This includes Capital letters, spaces, and punctuation. If you need to check with us about how we display your name in our database, please contact us.
  • You will also need your account number, which is a 5 or 6 digit number before a dash one, or dash zero as it might appear on your statement. Please contact us if you need that number.
  • finish filling out the form as shown below and click “submit”.
About Us

Company news

Seasonal Outlook and Your Home
February 16, 2022

Winter is in full swing here in the Puget Sound. And given the La Niña forecast, we’re likely in for more wet, cold winter weather. To help you and your home be better prepared for the remainder of this tough winter, we wanted to share some more specifics through the National Weather Service’s long-term winter temperature forecast.

Six Steps to Get Your Home Ready for Winter
September 29, 2021

Taking these six simple, preventative steps now can save you time, money, and headaches in the long run, as well as keep your family warm this winter in the Pacific Northwest.

Five facts about Puget Sound homes with heating oil furnaces
July 12, 2021

If your next Puget Sound home is heated with heating oil furnaces, here are five facts to know.


“After using two other major suppliers, Genesee is a refreshing change. Half the price and twice the service. I’ll never go back!” -Gerks Ski & Cycle, Brian
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Genesee Energy on KIRO Radio 97.3!

Listen to our latest show on Home Matters. We talk about the history of oil & natural gas, the lower carbon output of bioheat, our friends at Sequential biodiesel, the minimal cost difference, and all about oil and gas leaks. It’s packed with really good info!

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